Terms And Conditions

Contact

If you have any questions, please contact us prior to purchasing. We will gladly discuss any questions. We’d rather you know what you are getting before you purchase this item.

Emails are not answered or seen on Tuesdays or Thursdays.

Weekends we are closed.

NOTE: DUE TO THE HIGH VOLUME OF EMAILS RECEIVED DAILY, WE DO NOT SAVE EMAILS AND WE WILL NOT REMEMBER YOUR PREVIOUS QUESTIONS OR OUR ANSWERS. PLEASE INCUDE ALL CORRESPONDENCE EACH TIME YOU CONTACT US WITH QUESTIONS OR AFTER PURCHASING A CUSTOM ORDER DECAL KIT WHERE WE NEED ADDITIONAL INFORMATION.

Manufacture & Dispatch

Tuesdays & Thursdays are reserved for On-Site fitting in the Campbelltown & surrounding areas.

If you purchase a decal kit on a Tuesday or Thursday it will NOT be dispatched till the Wednesday or Friday.

Cut off time for manufacture and dispatch is 1pm sharp, each day we are at the shop.

Fitting Your New Stripe / Decal Kit

We have personally fitted all our Decal kits as we are Motor Dealer Suppliers & Fitters. Be confident that they will fit your vehicle.

A professional fitter will usually charge $165 – $250 per hour to professionally fit a stripe kit. Their service will include all cleaning materials, measuring and fitting tools.

All stripe kits take a different amount of time to fit so pricing will vary.

If you damage this product due to your own fault when fitting, ESM Vehicle Stripes will not be held responsible.

ESM Vehicle Stripes will not replace or repair this kit or vehicle if damaged during customer or third party fitting.

Only when fitted by ESM Vehicle Stripes is our workmanship guaranteed.

We guarantee our own fitting/workmanship for 1 year from the fitted date.

Item Delivery and Fitting Instructions

Please make sure your email & delivery address is correct before purchasing this product. ESM Vehicle Stripes will not post this item to a different address once payment has been received.

Re-Postage charges will apply to resend items that have not been addressed properly by the buyer.

Please read and understand the fitting instructions that will be sent to your provided email address after your purchase.

ESM Vehicle Stripes will not accept responsibility for damage during installation.

ESM Vehicle Stripes will send items by FastWay Couriers or Australia Post, which ever is the most economical method.

Buyers are advised to have their purchase sent to a work address where someone will be there to sign for the goods between 9-5 Mon-Fri if no one will be at home. Otherwise your parcel will be sent to your nearest depot for collection.

Decal or Stripe Kits

All our decal or stripe kits are custom designed by ESM and are not replica’s of any brand name due to copyright & IP laws.

ESM decal or stripe kits are custom designed kits and do not adhere to a specific factory measurement or colour.

All Decals are supplied, “Application Ready”.

Terms of Sale

Read and understand the item description carefully and make sure this item is what you’re after.

Choose your colour and variations carefully as there are no refunds or exchanges if you make an incorrect colour and/or variation choice.

All sales are final. There are no refunds if you decide you no longer want the item or change your mind for any reason.

There are no refunds if you have misread the Item Description.

Under Australian Consumer Law we do not have to refund or exchange for remorse reasons but if WE do decide to refund or exchange the item, there WILL be a $10 admin fee. In this case the buyer will also pay for return postage / courier fees.

Re-Postage/Delivery charges will apply to resend items that have not been addressed properly by the buyer or not picked up from their Local FastWay Courier Parcel Connect Agent or their Local Post Office in the allocated time. Fastway and Australia Post usually keep items for 2 weeks at their chosen facility. Please keep an eye on your tracking details to avoid disappointment.

It is buyers responsibility is to regularly check their Tracking Details to see where their parcel is.

ESM is an acronym of Enter Signman Pty Ltd.
ESM Vehicle Stripes is a registered Australian business.SM Vehicle Stripes